customer retention What is Customer Lifetime Value (CLV)? And how to calculate it! So you’ve grown your customer base Sales keep on growing and you have even implemented some customer retention strategies. However, you might not know how customer retention is affecting your business from a financial standpoint. Do you know how much impact each customer has on your revenue? If not,
customer retention 10 Customer Retention Strategies That Work Your first challenge as a business will be growing your customer base. After this, comes the challenge of maintaining those customers and keep them coming back to you. After all, by increasing your customer retention by 5% you could be increasing your revenue by over 25%. Today, we will review
customer retention What is Customer Retention? So you’ve grown your customer base. You have managed to get new customers at a steady pace. The next most important thing is making sure your customers don’t leave you. After all, getting new customers can be expensive and when they leave, they represent a loss in future
